Friday, September 25, 2009

WSJ: Tax Prep Becomes a Disposable Luxury

This Smart Money column in today's Wall Street Journal asserts that H&R Block's woes are due to more people going to the "do-it-yourself" mode of tax prep.

The firm has suffered from dwindling demand during the downturn. Its 13,000 retail offices across the country prepared 5.7% fewer tax returns in this year’s tax season, as more customers either filed themselves or just didn’t file because of unemployment. H&R Block’s online services and TaxCut software, which increased filed returns by 21%, mitigated those losses.

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